EAPro360™ is a web-based software solution that stresses the positive IMPACT all EAP services, including clinical assessment & referrals, workplace consultations, CISD, and Trainings have on a workforce. The entirely new platform was written from the “ground up” to meet the operational, clinical and reporting needs of an EAP business. The solution includes efficient case management, and detailed reporting that focuses on the “IMPACT rate” (vs. utilization rate), which demonstrates the value of all EAP services.
Features of EAPro360
Client
- Flexible field names and options
- Flexible Case Types
- Integrated Appointment Scheduler w/Waiting List
- Standardized Screening Tools
Surveys*
- WORKPLACE OUTCOME SUITE (WOS)
Noted as best practice by EAPA - Pre-survey embedded in client record
- Electronic post surveys sent automatically
- Client enters post survey via the web
- Pre/post Survey Report
Workplace Consults Auxiliary Services
- Trainings
- CISD
- Administrative Time
Company Data
- Contract Terms
- Company Representatives
- Account Management
- immediate view of all company services
Billing Package*
- Maintain Contracts for External Companies
- Accounts Receivable Report
- Profit and Loss Statement
Affiliate Management*
- Affiliate Maintenance
- Authorizations
- Invoice processing
- Zip Code search
- Reporting
Affiliate Portal*
Affiliates can:
- Complete Applications on-line
- Receive Authorizations
- Enter case opening data
- Enter sessions
- Invoice on-line
- Track status of Invoices
- Update licensing & insurance
- Upload Documents
Managed Behavioral Health*
- Provider Maintenance
- Authorizations
- Claims processing
- 834 files import
- 837 file processing
- Reporting
Reporting
- Customizable
- Canned Reports
- Charts
- Best Practice WOS Outcomes Report*
- Graphics
Other Features
- Reminder System
- Attach Documents
- E-Signature (Paperless Office) *
*Feature is available as an Add-On at an additional cost
Harting EAP also provides private cloud hosting services for all 3 of our software packages.
