Our Services
Hosting
Harting EAP has offered the Hosting option since 2003. We host for over 25% of our customers! Harting EAP has regular third-party HIPAA compliance and SOC 2 audits of security, confidentiality and availability controls.
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Software Support
Our goal is to provide you with the person-to-person, smooth, responsive and quick resolution of your issues whether involving the software, printers, or ‘how to do’ something.
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Installation Services
Our Technical experts, using written instructions, assist your IT team with the Installation of your software via phone or remote connection.
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Data Conversion
With experience converting over 200 different databases, we are the experts in data conversion! We offer personal service that completes conversion in a smooth, efficient manner with planning, converting, testing and implementing.
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Training
Whether on-site or on-line, our training on the use of your software receives the highest marks in evaluations. Research on training for new software indicates that resistance to new software is directly related to the lack of training.
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Customizations
In our 35 years of experience, we have learned that no 2 EAP’s provide their services the same. We can assist with customizing your software to meet your needs.
