EAPro360

EAPro360™ is a web-based software solution that stresses the positive IMPACT all EAP services, including clinical assessment & referrals, workplace consultations, CISD, and Trainings have on a workforce. The entirely new platform was written from the “ground up” to meet the operational, clinical and reporting needs of an EAP business. The solution includes efficient case management, and detailed reporting that focuses on the “IMPACT rate” (vs. utilization rate), which demonstrates the value of all EAP services.

Features of EAPro360

Client

  • Flexible field names and options
  • Flexible Case Types
  • Integrated Appointment Scheduler w/Waiting List
  • Standardized Screening Tools

Surveys*

  • WORKPLACE OUTCOME SUITE (WOS)
    Noted as best practice by EAPA
  • Pre-survey embedded in client record
  • Electronic post surveys sent automatically
  • Client enters post survey via the web
  • Pre/post Survey Report

Workplace Consults Auxiliary Services

  • Trainings
  • CISD
  • Administrative Time

Company Data

  • Contract Terms
  • Company Representatives
  • Account Management
  • immediate view of all company services

Billing Package*

  • Maintain Contracts for External Companies
  • Accounts Receivable Report
  • Profit and Loss Statement

Reporting

  • Customizable
  • Canned Reports
  • Charts
  • Best Practice WOS Outcomes Report*
  • Graphics

Affiliate Management*

  • Affiliate Maintenance
  • Authorizations
  • Invoice processing
  • Zip Code search
  • Reporting

Affiliate Portal*

Affiliates can:

  • Complete Applications on-line
  • Receive Authorizations
  • Enter case opening data
  • Enter sessions
  • Invoice on-line
  • Track status of Invoices
  • Update licensing & insurance
  • Upload Documents

myEAPconnect™ Client Portal

  • Clients enter intake data online
  • Sign Forms online via DocuSign*
  • Schedule new or change appointments
  • Access their Chart-notes, appointments
  • Send appointment reminders*
  • Access on computer or mobile device

Managed Behavioral Health*

  • Provider Maintenance
  • Authorizations
  • Claims processing
  • 834 files import
  • 837 file processing
  • Reporting

Other Features

  • Reminder System
  • Attach Documents
  • E-Signature (Paperless Office) *

*Feature is available as an Add-On at an additional cost

Harting EAP also provides private cloud hosting services for all of our software packages.