Our Partners

ProtoCall Services, Inc. is the nation’s leading provider for specialty telephonic behavioral health services. Since 1992, we have partnered with more than 75 employee assistance programs across the country to improve telephonic access to their services. We work with EAPs to create and implement seamless procedures and processes designed to deliver the right type of care at the right time. Find more information at protocallservices.com.

The Center for EAP Benchmark Surveys provides electronic surveys to evaluate your services.  The ability to send electronic surveys to those clients who requested one is built into all three of the Harting EAP software packages.  EAP Benchmark Surveys has embedded the WOS 5 question model into all three of its software packages. An email is then automatically sent with a link to a web-based survey.  The data is then automatically transferred into the software. After entering the client’s choice of an electronic survey and their email address, the EAP does nothing except print the corresponding reports.  Time, postage, supplies, data entry are just some of the cost savings.

There are three reports for the WOS: (1) A management report that enables you to manage variables that affect your return rate; (2) a WOS Report of the findings of your research that can be presented to your organization(s); and (3) a spreadsheet that gets sent to CGP for inclusion in the National database of WOS results.

Click here to visit their website: www.eapbenchmarksurveys.com

Our partnership with Chestnut Global Partners (CGP) enables users of all three Harting EAP software packages to immediately implement the 5 question Workplace Outcome Suite (WOS) in their EAP.  WOS is a research-based outcome tool designed specifically for EAPs to measure the workplace effects of their interventions.  Both at the time of the initial visit and 60-90 days after the EAP experience EAPro 360, DAYBREAK, and Premier software(s) enable their users to enter the pre-survey data and to enter data from which an electronic survey is sent to those clients who agreed.  All three Harting EAP softwares generate three reports.  Rigorous research standards are required as to the number of respondents and rate of return for your outcome evaluation to be highly credible.  Implementation of EAP research is time consuming and can be costly, but this electronic process facilitates data entry and production of reports that are rigorous and defensible when presenting to stakeholders.

Drs. Sharar, Lennox, Jacobson and Osteen are contributors to this effort to utilize a research-based tool, make it easy to implement and to maintain the rigors of research.

For specifics of the WOS go to: www.chestnutglobalpartners.org

Life Advantages is a leader in providing online Work Life Services to Employee Assistance Programs (EAPs). Life Advantages provides an array of resources, unmatched in quality, breadth, and accessibility, designed to support, guide, educate, and solve issues that affect well-being and productivity. Our products and services are tailored to meet the unique need of each organization and can include in person, telephonic, and web-based support.

The partnership between Harting EAP and Life Advantages enables their mutual users to electronically transfer data from Life Advantages directly into our mutual customers software. This process provides a significant savings in staff time and increases accuracy of data entry. It enables EAP’s who use one of the three Harting EAP softwares to report of the value Life Advantages provides to their customers.

To view Life Advantages web-site click on this link: www.lifeadvantages.com